Support

The payout does not match what the app says

Start with the fee template for that platform, in Settings. Rates change, and the built-in defaults are a starting point rather than gospel, so every one of them is editable.

Then look at the two shipping lines on that sale. What the buyer paid you and what the label cost are separate numbers, and the gap between them comes straight out of your margin. That gap is usually the answer.

I edited a fee template and my old sales did not change

Correct, and they should not. Every sale keeps the fee snapshot it sold under. A platform raising its rates in March cannot reach back and rewrite your January.

What is the Death Pile?

Everything you bought and never listed, past a cutoff you pick in Settings.

Moving from another app

Settings has a CSV import for inventory. Export from the old app, import here.

I paid for Pro and it is not unlocked

Settings, then Restore Purchases. If nothing happens, check that you are signed in with the Apple Account that made the purchase.

My iPhone and iPad disagree

Both need to be on the same iCloud account with iCloud Drive on, and both need a moment of network. Sync is not instant.

What do I get without paying?

Fifty items, all the logging, fee tracking, and this month's net profit. Export works on the free tier too, which matters if you ever decide to leave.

Cancelling

iOS Settings app, tap your name, then Subscriptions. Cancel at least 24 hours before the period ends. Refunds go through Apple, not me.

Is my data private?

There is no account and no server. It is on your device, and if you use iCloud, in your own private iCloud database that I cannot read. The privacy policy spells out the rest.